SMS Terms & Conditions

1. Overview

Rivky Wigs ("we," "us," "our") offers an SMS messaging program to keep you informed about your orders, appointments, and services. By opting in to our SMS program, you agree to the terms outlined below.

2. Types of Messages

When you opt in to receive SMS messages from Rivky Wigs, you may receive the following types of messages:

• Order confirmations — confirmation that your order has been received and is being processed
• Delivery updates — shipping notifications, tracking updates, and delivery confirmations
• Appointment reminders — reminders for upcoming consultations and salon appointments
• Service notifications — updates on wig service status (repair, cleaning, restyling) and pickup/return scheduling

3. How to Opt In

You may opt in to receive SMS messages from Rivky Wigs by:

• Checking the SMS consent checkbox when creating your account
• Providing your phone number during checkout
• Providing your phone number when booking an appointment or requesting a service

By providing your phone number and opting in, you expressly consent to receive SMS text messages from Rivky Wigs at the phone number you provide. Consent is not a condition of purchase.

4. How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive SMS messages from Rivky Wigs.

You may also opt out by contacting us at info@rivkywigs.com or calling (732) 908-8285.

5. Message Frequency

Message frequency varies based on your activity. You will typically receive 1–5 messages per transaction or appointment. You will not receive marketing or promotional messages through this SMS program.

6. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Rivky Wigs is not responsible for any charges imposed by your carrier.

7. Privacy

We value your privacy. Your phone number and opt-in status are used solely for the purpose of sending you the transactional SMS messages described above. We do not sell, rent, or share your phone number with third parties for their marketing purposes.

For more information about how we handle your personal data, please review our Privacy Policy.

8. Help

If you need assistance, reply HELP to any SMS message or contact us directly.

9. Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.